Thedifficult part in an argument is not to defend one's opinion, but rather toknow it.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Win/winis an attitude, not an outcome.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Of all the ways to make your fortune the quickest and the best is to make people see clearly how much is your success is in there interest

Am Inot destroying my enemies when I make friends of them?

DonÆt let life discourage you; everyone who got where he is had to begin where he was

A caricature is always ture only for an instant.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

There are three faithful friends; and old wife, an old dog and ready money.

Peoplespend a lifetime searching for happiness; looking for peace. They chase idledreams, addictions, religions, even other people, hoping to fill theemptiness that plagues them. The irony is the only place they ever needed tosearch was within.

It is easier to be brave from a safe distance.