Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

A moment's insight is sometimes worth a life's experience

Every man is wanted; and no man is wanted much.

All faults may be forgiven of him who has perfect candour

Democracy is the art of disciplining onself, so that one need not be disciplined by others.

One must be poor to know the luxury of giving.

Aperson whose heart is not content is like a snake which tries to swallow anelephant.

Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

The happiest of people don't necessarily have the best of everyting... they just make the most of everything that comes along their way...

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e

When regard for truth has been broken down or evenslightly weakened, all things will remain doubtful.