Nothing would be done at all if a man waited till he could do it so well that no one could find fault with it

Quite often good things have hurtful consequnces. There are instances of men who have been ruined by their money or killed by their courage.

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

He who asks a question is a fool for five minutes; he who does not ask a questionremains a fool forever.

Listeningwell is as powerful a means of communication and influence as to talk well.

Little things console us because little things afflict us.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Manyspeak much who cannot speak well.

It is no profit to have learned well, if you neglect to do well.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

Themost important thing in communication is to hear what isn't being said.

Themost intense conflicts, if overcome, leave behind a sense of security andcalm that is not easily disturbed. It is just these intense conflicts andtheir conflagration which are needed to produce valuable and lasting results.