Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Nevermistake silence for agreement.

I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

Itisn't that they can't see the solution. It's that they can't see the problem.

We judge others by their behavior. We judge ourselves byour intentions.

To ask advice is in nine cases out of ten tout for flattery.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Take yourlife into your own hands, and what happens? A terrible thing, no one toblame.

Some people suffer in silence louder than others

Patience is something you admire in the driver behind you and scorn in the one ahead.