Silenceis as full of potential wisdom and wit as the unshown marble of greatsculpture. The silent bear no witness against themselves.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Ifyou are leaning over to starboard to balance the boat against the other guy'spropensity to lean too far to port, both of you are about to get wet.

Successis blocked by concentrating on it and planning for it ... Success is shy itwon't come out while you're watching.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Compromise.Such an adjustment of conflicting interests as gives each adversary thesatisfaction of thinking he has got what he ought not to have, and isdeprived of nothing except what was justly his due.

Knowledge leads to unity, ignorance to diversity.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Every man is wanted; and no man is wanted much.

The thoughts that come often unsought, and as it were, drop into the mind, are commonly the most valuable of any we have.

A goodpreparation takes longer than the delivery.