It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

The World is but, a school of inquiry.

Whenevertwo good people argue over principles, they are both right.

A matter that becomes clear ceases to concern us.

What matter is not to add years to your life but to add life to your years.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Peoplewho are only good with hammers see every problem as a nail.

A manshould never be ashamed to own he has been in the wrong, which is but saying,in other words, that he is wiser today than he was yesterday.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

Forbidden fruit can get us into a real jam.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.