Conflictis inevitable, but combat is optional.

Knowledge is of two kinds, we know a subject ourselves or we know where we can get information upon it.

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Every new adjustment is a crisis in self-esteem.

A bad word whispered will echo a hundred miles.

Show me a man who cannot bother to do little things andI'll show you a man who cannot be trusted to do big things.

Pessimism, when you get used to it, is just as agreeable as optimism.

Inspiration comes of working every day.

A man has no ears for that to which experience has given no access.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Knowledge leads to unity, ignorance to diversity.