The problem with communication is the illusion that is has occurred.

They mayforget what you said, but they will never forget how you made them feel.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

True miracle are created by men when they use the courage and intelligence God has given him

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Small deeds done are better than great deeds planned

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

Only put off until tomorrow what you are willing to die having left undone.

No one is free who does not Lord over himself.

Thegreatest lesson in life is to know that even fools are right sometimes.