Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.
Muchtalking is the cause of danger. Silence is the means of avoiding misfortune.The talkative parrot is shut up in a cage. Other birds, without speech, flyfreely about.
Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
