Whenyou cannot make up your mind which of two evenly balanced courses of actionyou should take choose the bolder.

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

I give myself,sometimes, admirable advice, but I am incapable of taking it.

Nations get as good or as bad a government as they deserve.

Everyone speaks well of his heart, but no one dares to say it of his dead.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Firstkeep the peace within yourself, then you can alsobring peace to others.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Always the dullness of the fool is the whetstone of the wits

Reformers are those who educate people to appreciate the things they need.

Any man's death diminishes me, because i am involved in mankind; and, therefore, never tend to know for whom the bell tolls. It tolls for thee.

Conflictlies at the core of innovation.