Whenevertwo good people argue over principles, they are both right.

The past is always dogging our heals, striving ceaselessly to banish the present.

By despising all that has preceded us, we teach others to despise ourselves.

The hearthas arguments with which the logic of mind is not acquainted.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Listeningwell is as powerful a means of communication and influence as to talk well.

One person with a belief is a social power equal to nintynine who have only interest.

The art of writing is the art of restraint.

Conduct is wise or foolish only in reference to its results.

Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?