There ward for always listening when you'd rather be talking is wisdom.

Thework will teach you how to do it.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

You make a mountain of a mole-hill.

Alwaysforgive your enemies. Nothing annoys them so much.

Neversay more than is necessary.

Peopledo not seem to talk for the sake of expressing their opinions, but tomaintain an opinion for the sake of talking.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Intelligence is not to make no mistakes, but quickly to see how to make them good.

Life is like a mirror. smile at it, and it is charming; frown at it, and it becomes sinister.

Friendship increases in visiting friends, but in visiting them seldom.

It is a strange desire, to seek power, and to loseliberty; or to seek power over others, and to lose power over a man's self.