Ifanyone is not willing to accept your point of view, try to see his point of view.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

The flowers of life are but illusions. How many fade away and leave no trace; how few yield any fruit and the fruit itself how rarely does it ripen!

The ability to speak eloquently is not to be confused with having something tosay.

What is required is sight and insight, then you might add one more excite.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Themost intense conflicts, if overcome, leave behind a sense of security andcalm that is not easily disturbed. It is just these intense conflicts andtheir conflagration which are needed to produce valuable and lasting results.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

If youcan make a man laugh, you can make him think and make him like and believeyou.

If we shake hands with icy fingures, it is because we have burnt them so horribly before.

There is no knowledge that is not power.

Listeningwell is as powerful a means of communication and influence as to talk well.