Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Prayrer changes things by changing people.

If your mouth turns into a knife, it will cut off yourlips.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

To be simple is the best thing in the world; to be modest is the next best thing. I am not so sure about being quiet.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

If you tell the truth, you have infinite power supportingyou; but if not, you have infinite power against you.

The man who says he's too old to learn new tricks probably always was.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

As long as there is life there is danger.

Power is not revealed by striking hard or often, but bystriking true.

Keep a secret; its you slave. Tell it, and it's your master.