Flatteryis the infantry of negotiation.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Buyingis cheaper than asking.

Treat peopleas if they were what they ought to be and you help them to become what theyare capable of being.

We knowwhat happens to people who stay in the middle of the road. They get run over.

A cup is useful only when it is empty; and a mind that is filled with beliefs, with dogmas, with assertions, with quotations, is really an uncreative mind.

Takeadvantage of the ambiguity in the world. Look at something and think aboutwhat else it might be.

Talkingjaw-jaw is always better than war-war.

My Strength is made perfect in weakness

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

A half truth is a whole lie.

It isthe acid test of nonviolence that in a nonviolent conflict there is no rancorleft behind, and in the end the enemies are converted into friends.