Power comes from sincere service

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Never ask a barber if you need a haircut.

It's better to light one candle than to curse the darkness.

Everyoneis wise until he speaks.

Throughconflict we get to unity.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Unresolved:A dose of adversity is often as needful as a dose of medicine.

Pessimism, when you get used to it, is just as agreeable as optimism.

The wicked are not always clever, nor are dictators always right.

Sincerity is impossible, unless it pervades the whole being, and the pretence of it saps the very foundation of character

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.