Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

When weblame, we give away our power.

The more we see, the more we shall be able to imagine, and the more we imagine, the more we must think we see.

Soremarkably perverse is the nature of man that he despises those that court himand admires whoever will not bend before him.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Listening,not imitation, may be the sincerest form of flattery.

A man's real life is that accorded to him in the thoughtd other man by reason of respect or natural love.

A danger forseen is half avoided.

Talkback to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Personal responsibility is too fiscal accountability as lovemaking is to a gynaecological examination

Suspicion begets suspicion.