Nothing is greater impediment to being on good terms with other than being ill at ease with yourself.

Few things are harder to pus up with than the annoyance of a good example.

Words are like spears: Once they leave your lips they can never come back.

Negotiatingmeans getting the best of your opponent.

Humor is the affectionate communication of insight.

The split in you is clear. There is a part of you that knows what it shoulddo, and a part that does what it feels like doing.

The most important things are the hardest to say, because words diminish them.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

We knowwhat happens to people who stay in the middle of the road. They get run over.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

The man who says he's too old to learn new tricks probably always was.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.