Themost important thing

Themost important thing in communication is to hear what isn't being said.

Jan, 21 2012 74 chars (1 sms) 791 views Quotes

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Win/winis an attitude, not an outcome.

Angels fly, because they take themselves lightly.

Thesearch for someone to blame is always successful.

When youcannot make up your mind which of two evenly balanced courses of action youshould take choose the bolder.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

Theharder the conflict, the more glorious the triumph.

Man is born free, and everywhere is is in chains

Evena sheet of paper has two sides.

Whatlies behind you and what lies in front of you, pales in comparison to whatlies inside of you.

I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

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