Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The art of writing is the art of restraint.

The good neighbour looks beyond the external accidents and discerns those inner qualities that make all men human, and therefore, brothers.

When makinga decision of minor importance, I have always found it advantageous toconsider all the pros and cons. In vital matters, however, such as the choiceof a mate or a profession, the decision should come from the unconscious,from somewhere within ou

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

Whenyou lose, don't lose the lesson.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Saying nothing... sometimes says the most.

To like and dislike the same thing, that is, indeed, friendship.

He who asks a question is a fool for five minutes; he who does not ask a questionremains a fool forever.

A moment's insight is sometimes worth a life's experience

Sparrows who emulate peacocks are likely to break a thigh.