Use softwords and hard arguments.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Theultimate test of a relationship is to disagree but hold hands.

If you are patient in a moment of anger, you will escape a hundred days of sorrow.

Arbitrary power is like most other things which are veryhard, very liable to be broken.

Gossip is that which no one claims to like-but everybody enjoys.

Am Inot destroying my enemies when I make friends of them?

Children are like wet cement. Whatever falls on them makes an impression.

Marriagemeans expectations and expectations mean conflict.

My Strength is made perfect in weakness

I willprepare and some day my chance will come.

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.