Drowning problems in an ocean of information is not the same as solving them.

We'reeyeball to eyeball and the other fellow just blinked.

Inbusiness, you don't get what you deserve, you get what you negotiate.

People who can't admit they are part of the problem, willnever be part of its solution.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Before youbuild a better mousetrap, make sure you have some mice out there.

Whilewe consider when to begin, it becomes too late.

The darkest hour has only 60 minutes

Deep-seatedpreferences cannot be argued about.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Let uswork without disputing. It is the only way to render life tolerable.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.