All the power that we exercise over others depends on thepower we exercise over ourselves.

Sincerity is impossible, unless it pervades the whole being, and the pretence of it saps the very foundation of character

Onemust talk little and listen much.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Conflictinvolves incompatible behaviors rather than competitive goals.

There is all the difference in the world between having something to say and havingto say something.

Blessed are they who have nothing to say and who cannot be persuaded to say it.

As longas you keep a person down, some part of you has to be down there to hold him down,so it means you cannot soar as you otherwise might.

Takeadvantage of the ambiguity in the world. Look at something and think aboutwhat else it might be.

Man is born free, and everywhere is is in chains

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to