Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Wisdomis what you get for a lifetime of listening when you'd have preferred totalk.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

All that is sometimes needed to make you content with you lot is a bad dream.

The liberty of the individual must be thus far limited: He must not make himself a nuisance to other people.

Tact is the ability to make a person see the lightning without letting him feel the bolt.

Whenyou're at the edge of a cliff, sometimes progress is a step backwards.

We thought, because we had power, we had wisdom.

Ittakes time to save time.

Zeal is fit only for wise men but is found mostly infools.

No matter how good the idea of the other fellow may be, there is always a better one !

An individual without information can't takeresponsibility. An individual with information can't help but takeresponsibility.