Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Reasonguides but a small part of man, and the rest obeys feeling, true or false,and passion, good or bad.

Differentfields, different grasshoppers; different seas, different fish.

Thisduality has been reflected in classical as well as modern literature asreason versus passion, or mind versus intuition. The split between the ‘conscious’mind and the ‘unconscious.’ There are moments in each of ourlives when our verbal-intellect sugges

Don'tbe afraid of opposition. Remember, a kite rises against, not with, the wind.

All faults may be forgiven of him who has perfect candour

Don'tstand by the water and long for fish; go home and weave a net.

When there is no enemy within, the enemies outside cannothurt you.

Peopledo not seem to talk for the sake of expressing their opinions, but tomaintain an opinion for the sake of talking.

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

Love is an act of faith and whoever is of little faith is also of little love.

If Igive you an idea, and you give me an idea, we will each have two ideas.