Greatideas often receive violent opposition from mediocre minds.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Well done is better than well said.

Childhood shows the man, as morning shows the day

Conflictlies at the core of innovation.

Power is no blessing in itself, except when it is used toprotect the innocent.

A hero is no braver than anyone else; he is only brave minutes longer

It isgreed to do all the talking but not to want to listen at all.

Consistencyrequires you to be as ignorant today as you were a year ago.

The directuse of force is such a poor solution to any problem, it is generally employedonly by small children and large nations.

Anyone whoconducts an argument by appealing to authority is not using his intelligence,just his memory.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.