Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.
Thesubconscious part in us is called the subjective mind, because it does notdecide and command. It is subject rather than a ruler. Its nature is to dowhat it is told, or what really in your heart of hearts you desire.
