Ifanyone is not willing to accept your point of view, try to see his point of view.

I have oftenregretted my speech, never my silence.

To beprepared is half the victory.

Nobody everforgets where he buried the hatchet.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

When youcannot make up your mind which of two evenly balanced courses of action youshould take choose the bolder.

Communicationis not only the essence of being human, but also a vital property of life.

We make our friends, we make our enemies, but God makes our next-door neighbours.

It is only when men begin to worship that they begin to grow.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

The great advantage of a hotel is that it's a refuge from home life.

Listeningwell is as powerful a means of communication and influence as to talk well.