Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.

Makesure you leave some fat for the other side.

If you can't love visible people, then how can u love invisible God. - Mother teresa

A man who doesn't trust himself can never really trust anyoneelse.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

The grand essentials of happiness are: something to do something to love, and something to hope for.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

I love power. But it is as an artist that I love it. Ilove it as a musician loves his violin, to draw out its sounds and chords andharmonies.

Forbidden fruit can get us into a real jam.

Too little liberty brings stagnation, too much brings chaos.