Power consists in one's capacity to link his will with thepurpose of others, to lead by reason and a gift of cooperation.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Search not a wound too deep lest thou maketh a new one.

If you wish to make a man your enemy, tell him simply, 'You are wrong.' Thismethod works every time.

Thereis all the difference in the world between having something to say and havingto say something.

Failureto prepare is preparing to fail.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

We judge others by their behavior. We judge ourselves byour intentions.

Silencemay be golden, but can you think of a better way to entertain someone than tolisten to him?

If a man speaks or acts with pure thought, happiness follows him like a shadow that never leaves him

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...