Informationis a negotiator's greatest weapon.

Poetry is the impish attempt to paint the colour of the wind.

A Leader is a dealer in hope.

Ignoring is not the same thing as being tolerant

Thedeeper the waters are, the more still they run.

If at first you do succeed, try, try not to be a bore

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

There is nobody so irritating as somebody with less intelligence and more sense than we have.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

Friendships begin with liking or gratitude-roots that can be pulled up.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

To know the pains of power, we must go to those who haveit; to know its pleasures, we must go to those who are seeking it.