Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Negotiatingmeans getting the best of your opponent.

We make our friends, we make our enemies, but God makes our next-door neighbours.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Dealwith the faults of others as gently as with your own.

Worry is a circle of inefficient thoughts whirling about a point of fear.

Life imitates art far more that art imitates life.

Throughconflict we get to unity.

Politeness is to human nature what warmth is to wax.

Takeyour life into your own hands, and what happens? A terrible thing, no one toblame.

The greatest virtue of man is perhaps curiosity.