Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.

What sunshine is to flowers, smiles are to humanity.

The roots of education are bitter, but the fruit is sweet.

There isno squabbling so violent as that between people who accepted an ideayesterday and those who will accept the same idea tomorrow.

To effectivelycommunicate, we must realize that we are all different in the way we perceivethe world and use this understanding as a guide to our communication withothers.

There may be said to be two classes of people in the world: those who constantly divide the people of the world into two classes and those who do not.

I have never been able to conceive how any rational beingcould propose happiness to himself from the exercise of power over others.

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Listeningwell is as powerful a means of communication and influence as to talk well.

Most of our so-called reasoning consists in finding arguments for going on believingas we already do.

It isnot necessary to understand things in order to argue about them.