There is something monstrous in commands couched in invented and unfamiliar language, an alien master is the worst of all. The language of the law must not be foreign to the ears of those who are to obey it.
A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.
No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.
I’mwilling for any solution religious, political. I’m not going to keepoffering to negotiate so much because they turn us down each time. Itindicates a weakness on our part.
