It seemed rather incongruous that in a society of super sophisticatedcommunication, we often suffer from a shortage of listeners.

You can't go very far if you don't begin very near.

A lifemaking mistakes is not only more honorable, butmore useful than a life spent doing nothing at all.

Speak whenyou are angry and you will make the best speech you will ever regret.

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

The more estimable the offender, the greater the torment.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

The greatest virtue of man is perhaps curiosity.

Show me a man who cannot bother to do little things andI'll show you a man who cannot be trusted to do big things.

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

Tact is the ability to make a person see the lightning without letting him feel the bolt.