What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

Theability to speak eloquently is not to be confused with having something tosay.

Peoplewho are only good with hammers see every problem as a nail.

Silenceis the ultimate weapon of power.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Philosophy may describe unreason, as it may describe force; it cannot hope to refute them.

Peoplewho can't admit they are part of the problem, will never be part of itssolution.

The true test of intelligence is not how much people know how to do, but how they behave when they don't know what to do.

Even a dog knows the difference between being stumbledover and being kicked.

Words are, of course, the most powerful drug used by mankind.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.