The present is never a happy state to any being

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

Thegreatest lesson in life is to know that even fools are right sometimes.

If an enemyis annoying you by playing well, consider adopting his strategy.

Almost all four faults are more pardonable than the methods we think up to hide them

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Eyes are more accurate witness than ears

Humor is the affectionate communication of insight.

Truth is strengthened by observation and delay; falsehood by haste and uncertainity.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Negotiatingmeans getting the best of your opponent.

Mediocrity knows nothing higher than itself, but talent instantly recognises genius.