What sunshine is to flowers, smiles are to humanity.

Don'tjudge a book by its cover.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Conflictbuilds character. Crisis defines it.

An individual without information can't takeresponsibility. An individual with information can't help but takeresponsibility.

Badplanning on your part does not constitute an emergency on my part.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Neveranswer a letter while you are angry.

It's the job that's never started as takes longest to finish.

Hear me,my chiefs! I am tired. My heart is sick and sad. From where the sun nowstands, I will fight no more forever.

It seemedrather incongruous that in a society of super sophisticated communication, weoften suffer from a shortage of listeners.

Be your own judge and you will be happy.