Thedifficult part in an argument is not to defend one's opinion, but rather toknow it.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Every man has the right to feel that "Because of me was the world created".

Tobelieve in something, and not to live it, is dishonest.

Informationis a negotiator's greatest weapon.

Happiness is the art of making a bouquet of those flowers within reach.

We often pardon those who bore us, we cannot pardon those whom we bore.

Life cannot go on without much forgetting.

Trust only movement. Life happens at the level of events, notof words. Trust movement.

The spokenword belongs half to him who speaks, and half to him who listens.

Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.