If twopeople on the same job agree all the time, then one is useless. If theydisagree all the time, then both are useless.

Peoplewho are only good with hammers see every problem as a nail.

Humoris the affectionate communication of insight.

Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

If absolute power corrupts absolutely, does absolutepowerlessness make you pure?

There isnothing more likely to start disagreement among people or countries than anagreement.

No manever did a designed injury to another, but at the same time he did a greaterto himself .

Out of the fullness of the heart the mouth speaks.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

If youare standing upright, don't worry if your shadow is crooked.

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.