Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Sometimesyou have to be silent to be heard.

Kindwords can be short and easy to speak, but their echoes are truly endless.

Humality is a strange thing. The minute you think you've got it, you've lost it.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

If you are standing upright, don't worry if your shadow is crooked.

Each time we read, a seed is sown for the future.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Ignorancedoesn't kill you, but it does make you sweat a lot.

Trust resides squarely between faith and doubt.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

Artists can color the sky red because they know its blue.those of us who are not artists must color things the way they really are or people might think we are stupid.