Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

If you arepatient in a moment of anger, you will escape a hundred days of sorrow.

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Agrievance is most poignant when almost redressed.

Enthusiasm sees only the down payment.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Civilization has made the peasantry its pack animal.

When youhave to make a choice and you don't make it, that itself is a choice.

Humor is the affectionate communication of insight.

Kind words do not cost much. Yet they accomplish much.

A man'sconversation is the mirror of his thoughts.