Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Youcannot truly listen to anyone and do anything else at the same time.

No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.

In God we trust; all others pay cash.

There is no cure for birth and death save to enjoy the interval.

Like aball batted back and forth, a human being is batted by two forces within.

Somewherethere is a map of how it can be done.

Power is not revealed by striking hard or often, but bystriking true.

A foolshows his annoyance at once, but a prudent man overlooks an insult.

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

Arise, awake and stop not till the goal is reached.