The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

I love power. But it is as an artist that I love it. Ilove it as a musician loves his violin, to draw out its sounds and chords andharmonies.

You'rein a much better position to talk with people when they approach you thanwhen you approach them.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

It is better to suffer wrong than to do it, and happier tobe sometimes cheated than not to trust.

In themiddle of every difficulty lies opportunity.

My green thumb came only as a result of the mistakes I made while learning tosee things from the plant's point of view.

Tranquility will roof a house, but discord can wear away the foundation of a city.

Can we do good to the world? In an absolute sense, no; in a relative sense, yes.

If youare standing upright, don't worry if your shadow is crooked.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Power is the faculty or capacity to act, the strength andpotency to accomplish something. It is the vital energy to make choices anddecisions. It also includes the capacity to overcome deeply embedded habitsand to cultivate higher, more effective ones.