Usesoft words and hard arguments.

When work is pleasure, life is joy.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

We have no more right to consume happiness without producing it than to consume wealth without producing it

What we seek we shall find, what we flee from flee from us.

If you can't love visible people, then how can u love invisible God. - Mother teresa

Though patience be a tired mare, yet she will plod.

The highest pleasure to be got out of freedom, and having nothing to do, is labour

The wicked are not always clever, nor are dictators always right.

Conflictis inevitable, but combat is optional.

We willbe known by the tracks we leave behind.