Success is often the result of taking a mis-step in the right direction.

A good listener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Speakwhen you are angry and you will make the best speech you will ever regret.

Conflictinvolves incompatible behaviors rather thancompetitive goals.

To everyanswer you can find a new question.

Given afair wind, we will negotiate our way into the Common Market, head held high,not crawling in. Negotiations? Yes. Unconditional acceptance of whateverterms are offered us? No.

Thepessimist sees difficulty in every opportunity. The optimist sees opportunityin every difficulty.

Cheat me in the price but not in the goods i purchase.

The split in you is clear. There is a part of you that knows what it shoulddo, and a part that does what it feels like doing.

Humour is emotional chaos remembered in tranquility.

Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.