Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.

Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.

Mediocrity knows nothing higher than itself, but talent instantly recognises genius.

Why don'tyou want to do what you know you should do? The reason you don't is thatyou're in conflict with yourself.

A smallbenefit obtained is better than a great one in expectation.

Washing one's hands of the conflict between the powerfuland the powerless means to side with the powerful, not to be neutral.

Makesure you never, never argue at night. You just lose a good night's sleep, andyou can't settle anything until morning anyway.

Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.

Ultimately, the only power to which man should aspire isthat which he exercises over himself.

When the defects of others are percieved with so much clarity, it is because one possesses with oneself.

The comforter's head never aches.