The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Itisn't that they can't see the solution. It's that they can't see the problem.

Humour is emotional chaos remembered in tranquility.

Listeningwell is as powerful a means of communication and influence as to talk well.

Life is like a mirror. smile at it, and it is charming; frown at it, and it becomes sinister.

Even a fish wouldn't get into trouble if it kept its mouth shut.

Thisduality has been reflected in classical as well as modern literature asreason versus passion, or mind versus intuition. The split between the ‘conscious’mind and the ‘unconscious.’ There are moments in each of ourlives when our verbal-intellect sugges

When weblame, we give away our power.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

Asingle conversation with a wise man is better than ten years of study.

If you could kick the person in the pants responsible for most of your trouble, youwouldn't sit for a month.