Misfortuneis not that which can be avoided, but that which cannot.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Listeningwell is as powerful a means of communication and influence as to talk well.

When you are feeling stressed and about to breakdown, just remember: STRESSED is just DESSERTS spelled backwards.. it's a piece of cake!

Between grief and nothing I will take Grief.

Mostpeople I ask little from. I try to give them much, and expect nothing inreturn and I do very well in the bargain.

Do not wrong or hate your neighbor for it is not hethat you wrong but yourself.

Mensucceed when they realize that their failures are the preparation for theirvictories.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Power corrupts the few, while weakness corrputs the many.

The remedy for weakness is not brooding over weakness, but thinking of strength.

He understands badly who listens badly.