If wemanage conflict constructively, we harness its energy for creativity and development.

If Igive you an idea, and you give me an idea, we will each have two ideas.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

People who fight with fire usually end up with ashes.

Any general statement is like a cheque drawn on a bank. Its value depends on what is there to meet it.

If Ishould ever be captured, I want no negotiation—and if I should request anegotiation from captivity they should consider that a sign of duress.

He that is unkind to his own will not be kind to others.

Neveranswer a letter while you are angry.

Do notfind fault, find a remedy.

Firstkeep the peace within yourself, then you can alsobring peace to others.

The weaknesses of many make leader possible.

The problem with communication is the illusion that is has occurred.