He who truly knows has no occasion to shout

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Conflictisn't negative, it just is.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

Nature arms each man with some faculty which enables himto do easily some feat impossible to any other.

It is no profit to have learned well, if you neglect to do well.

I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

If youcan make a man laugh, you can make him think and make him like and believeyou.

Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.

Theultimate test of a relationship is to disagree but hold hands.

Frustration is commonly the difference between what you would like to be and what you are willing to become what you would like to be.