Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Thegreatest lesson in life is to know that even fools are right sometimes.

There is all the difference in the world between having something to say and havingto say something.

A good listener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Somepeople reach the top of the ladder only to find it is leaning against thewrong wall.

Kindwords can be short and easy to speak, but their echoes are truly endless.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Tofight fear, act. To increase fear wait, put off, postpone.

If at first you do succeed, try, try not to be a bore

No pillow is as soft as clear conscience.

Can we do good to the world? In an absolute sense, no; in a relative sense, yes.