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Aclosed mind is like a closed book; just a block of wood.

He who hurriescannot walk with dignity.

Buying ischeaper than asking.

The difficultpart in an argument is not to defend one's opinion, but rather to know it.

No onewould talk much in society; if he knew how often he misunderstands others.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

Two prisonerswhose cells adjoin communicate with each other by knocking on the wall. Thewall is the thing which separates them but is also their means ofcommunication. It is the same with us and God. Every separation is a link.

Listeningwell is as powerful a means of communication and influence as to talk well.

Kind wordscan be short and easy to speak, but their echoes are truly endless.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Nature hasgiven men one tongue and two ears, that we may hear twice as much as wespeak.