Wisdomis what you get for a lifetime of listening when you'd have preferred totalk.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

The bad gardener quarrels with his rake.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Do good to your friend to keep him, and to your enemy to make him your freind.

One hallmark of freedom is the sound of laughter.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Commitmentin the face of conflict produces character.

Almost all four faults are more pardonable than the methods we think up to hide them

Sometimesyou have to be silent to be heard.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.