Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Patriotism is not a short and frenzied outbrust of emotion but the tranquil and steady dedication of a lifetime.

Being virtuous is no feat once temptation ceases.

The fire you kindle for your enemy often burns yourself more than him.

Youcan't shake hands with a clenched fist.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

No pillow is as soft as clear conscience.

Laughteris the shortest distance between two people.

Anyone whoconducts an argument by appealing to authority is not using his intelligence,just his memory.

Those who trust us educate us.

Whenour knowing exceeds our sensing, we will no longer be deceived by theillusions of our senses.

Thecourts of this country should not be the places where resolution of disputesbegins. They should be the places where the disputes end after alternativemethods of resolving disputes have been considered and tried.