It is better to trust and sometimes be disappointed thanto be forever mistrusting and be right occasionally.

Only the educated are free.

Only freemen can negotiate. Prisoners cannot enter into contracts. Your freedom andmine cannot be separated.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

Ignorancedoesn't kill you, but it does make you sweat a lot.

To do what others cannot do is talent. To do what talent cannot do is genius.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

The great advantage of a hotel is that it's a refuge from home life.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Books without the knowledge of life are useless.

Manmust evolve for all human conflict a method which rejects revenge,aggression, and retaliation.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho